Job Description:
Prescription Filling
• To attend the doctor's prescription at the sales counter and advise the dosage of medicines to the patients
• Dispense drugs pursuant to a prescription issued by the doctor. In case the prescribed medicines not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
• Cross check the issuing medicines with bill with regard to patient name, items name, quantity, expiry and acknowledge the bill
Customer Service
• To counsel the patients /customers on health, reaction of medicines
• To maintain good relations with customers/doctors
• To maintain free home delivery register and follow-up the medicines deliveries to the customers in time
• Handle all the inbound calls primarily focusing on drug information, patient counseling/education and free home delivery orders. In addition, handle patient queries and issues with respect to drug therapy and drug information
• Handle cash in billing counter as and when required.
Cold Chain Management
• Storing the drugs under proper conditions of refrigeration and security
• To prepare bills in computer and collect the cash
• Check quantity, MRP, batch number and date of expiry of the received items from stores before entering into computer.
Inventory Management & Sales
• To enter stocks in computer and take printout of receipt from stores(RS) for cross-checking with items issues list from stores
• To maintain record for no stock items and follow-up the same
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast moving items
• Ensure shift hand-over and take-over is given before leaving the work area
• Focus on sales and strive to attain the target of the pharmacy
• Perform any other job assigned by the in-charge as per exigencies of work

Division : Apollo Pharmacy.